(4.5 / 5)1630+ Ratings

ESET Reviews

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Overall Rating

4.5
4 Reviews
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About ESET

ESET offers a range of products and services for both home and business use. For home users, they offer Premium protection which includes a Password Manager, encryption for sensitive files, and cutting-edge threat detection. For businesses, they offer Complete multilayered protection for endpoints, cloud applications, and email. Their services work together with existing ESET solutions and cover everything from basic malware investigation and removal to automated and manual file analysis—from incident investigation and response to digital forensics. They also offer Internet security subscriptions for household and small office devices, endpoint security for businesses between 5 – 999 seats, and endpoint security and services for businesses above 1000 seats. Their products and services are available for various operating systems including Windows, Android, Mac, and Linux.

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ESET Customer Reviews (4)

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Declan Davidson
Declan Davidson
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Feb 9, 2023
Fabrice Poulin
Fabrice Poulin
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Feb 9, 2023
Carlos Archambault
Carlos Archambault
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Feb 7, 2023
Joan Pratt
Joan Pratt
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Feb 4, 2023

ESET Customer’s Q&A

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ESET Features and Benefits

ESET offers various security features through its different plans. Here are some of the key features and benefits:

  • Secure data encryption: Protects your data by encrypting it.
  • Network inspection: Monitors your network for any suspicious activity.
  • Online diagnostics: Helps identify potential issues with your device.
  • Threat detection: Identifies and neutralizes threats before they can cause harm.
  • LiveGuard protection against new threats: Provides real-time protection against emerging threats.
  • Brute force attack protection: Protects your accounts from brute force attacks.
  • Password management: Helps you manage and secure your passwords.
  • Banking and payment protection: Provides a secure environment for online banking and shopping.
  • Webcam protection: Alerts you to processes and applications that try to access your webcam, and lets you block them.
  • Parental control: Lets you block unwanted internet content to keep your kids safe online.
  • Multi-platform support: Secures Windows, macOS, Android, and iOS devices.

These features provide a comprehensive security solution, protecting your devices from various types of threats and ensuring your online activities are safe. The availability of these features may vary depending on the specific ESET plan you choose. Always consider your specific needs when choosing a plan. Hope this helps! Feel free to ask for more information about any of these features.

What is the price of ESET's PREMIUM package?

The ESET PREMIUM package is priced at $69.99 per year for a single device. Additional years can be added for about a 25% discount for the second year and a 33% discount for the third year. Additional devices can be added for $10.00 per device. Please note that prices may vary and it's always best to check the official ESET website for the most accurate and up-to-date information.

About eset.com Payment Method?

ESET.com offers a variety of payment methods. The primary method is through credit card. Users can update their credit card information by logging into the ESET eStore using their username or subscription ID. In the Payment details section, they can edit their credit card details. Another option is PayPal, which is also accepted as a mode of payment. Additionally, ESET.com has an auto-renewal feature for subscriptions. This feature is activated by default for recent purchases from the ESET eStore. Users can opt out of auto-renewal from their ESET eStore page. To disable auto-renewal, users need to verify their email address on the ESET eStore, then in the Payment details section, click the toggle next to Auto-renewal to disable the feature. A dialog window will notify users about the action. They need to select the checkbox next to "Do not renew my subscription automatically. I prefer to renew my subscription manually when it expires" and click Save settings. This information is based on the latest available data and may be subject to change..

ESET FAQs

FAQ

How To Open A ESET Account?

To open an account on eset.com, follow these steps:

  1. Visit the ESET HOME portal.
  2. Click Create account.
  3. Type a valid email address, and click Continue with email.
  4. Type a password, and select the appropriate country. These fields are required for registration. Your password must be a minimum of 10 characters and include at least one of each: Lowercase letter, Uppercase (CAPITAL) letter, Number.
  5. Click Create account and log in.
  6. A verification email will be sent to your email address. Click the link in the email to confirm your registration. You will be automatically logged in to your account.

You can also create an account using your Google account or Apple ID. If you use your Google account or Apple ID to create an account, you must create a separate ESET HOME password to use ESET Anti-Theft, ESET Parental Control or to disassociate your Google account or Apple ID from your ESET HOME account.

For ESET home products for Windows and Android to function properly with ESET HOME features, you must create an ESET HOME account. To create an ESET HOME account, log in with your Google account, Apple ID or email address and password.

Hope this helps! Feel free to ask for more information about any of these steps.

FAQ

ESET Alternatives

Here are the top 10 alternatives to ESET:

  1. ThreatDown
  2. Webroot Business Endpoint Protection
  3. CrowdStrike Falcon Endpoint Protection Platform
  4. Symantec End-user Endpoint Security
  5. Sophos Intercept X: Next-Gen Endpoint
  6. Bitdefender Internet Security
  7. Norton 360 Deluxe
  8. Bitdefender Total Security
  9. Norton 360 With LifeLock
  10. Avast One Platinum

These alternatives offer a variety of features such as mobile device management, device control, full-disk encryption, virus protection, and updates. Some of these alternatives may also be found in Endpoint Protection Suites, Endpoint Detection & Response (EDR) Software, or Endpoint Management Software. Each alternative has its unique strengths and may be more suitable depending on specific needs.

Remember to always consider factors such as ease of use, setup, administration, and usability when choosing an alternative. It's also important to look at reviews and ratings from other users to get a better understanding of each alternative's performance and reliability.

Hope this helps! Feel free to ask for more information about any of these alternatives.

FAQ

How does ESET compare to other antivirus software?

ESET is a digital security software company known for its antivirus software and related products. It offers an array of antivirus software to suit a variety of needs. ESET comes in at No. 4 in the rating of the Best Antivirus Software of 2024. The E.U.-based company provides antivirus and related software for Windows, Macintosh computers, and Android devices. ESET has three levels of home antivirus software, as well as software for encryption, network protection, a secure browser, a password manager, and cloud-based threat protection and analysis. ESET is known for fostering security research, education, and awareness.

ESET's basic antivirus package is NOD32. As these packages go, NOD32 has relatively few features, but more features can be added with ESET Internet Security Advanced Protection or ESET Smart Security Premium packages. All of the packages use the ESET NOD32 antivirus with additional features enabled with more advanced protection levels. Professional reviewers say ESET packages require relatively little in system resources, resulting in little impact on system performance. Reviewers also note that ESET provides some important features in the more advanced versions, including webcam protection, a secure browser, and AES-256 encryption.

However, ESET isn’t as good as many competitor antivirus suites available for a similar price. ESET’s parental controls, system clean-up tools, and secure browser are all inferior to top competitors such as Norton or Bitdefender. That said, ESET scored a near-perfect malware detection rate in tests, so if your priority is protecting your device against malware, it’s a decent option. ESET has several plans to choose from, it provides a free 30-day trial, and it offers a risk-free 30-day money-back guarantee.

FAQ

About eset.com Prices and Cost?

ESET offers several cyber security plans. The Essential plan, which includes features such as anti-phishing and Wi-Fi protection, costs $59.99 for 2 years. The Premium plan, which includes a Password Manager, encryption for sensitive files, and cutting-edge threat detection, is priced at $69.99 for 2 years. The Ultimate plan, which provides the best security plan available, complete with VPN and Identity protection, is available for $179.99 per year. These prices are valid for the first term only. All plans include 24/7 real-time protection blocking suspicious websites and emails, secure browser mode & privacy extension to keep your data safe when shopping, banking and socializing online. The Ultimate plan also includes robust and proactive identity theft protection, including dark web scanning, credit monitoring, an early-warning system, and reliable recovery services. It also provides the ultimate in online privacy and freedom with unlimited VPN security and prevents unwanted tracking with an anonymous IP address. All plans are easy to install, easy to share with your family, and easy to check the security status of your home with the free ESET HOME app..

FAQ

How do I install ESET HOME app?

Here are the steps to install the ESET HOME app:

  1. Uninstall any previously installed antivirus software on your system.
  2. Create an ESET HOME account. This can also be done during the installation.
  3. Add your subscription to your ESET HOME account. This can also be done during the installation.
  4. Download the activated installer file of ESET Windows home product from ESET HOME.
  5. Log in to your ESET HOME account.
  6. Click Protect device in the Devices section.
  7. Choose where you want to install the ESET home security product for Windows.
  8. Double-click the downloaded installation file to start the installation.
  9. Select your preferred language from the drop-down menu and click Continue.
  10. Enable all protection and installation settings. Click Allow all and continue, or select your custom options and click Continue.
  11. In the Device name field, type a name for your device and click Continue.
  12. Click Continue to start the installation.
  13. After the installation is successfully finished, click Done.

Your ESET Windows home product is now installed and fully functional. Your ESET product will start an initial scan of your computer shortly after installation is completed.

FAQ

What is ESET?

ESET is a renowned company that provides digital security solutions for homes, businesses, and enterprises. It offers a range of products including antivirus and internet security solutions. ESET's security technologies are powered by global threat intelligence, highly acclaimed security research, cutting-edge artificial intelligence, and a worldwide network of security centers. The company's offerings are designed to provide multilayered protection, balancing scanning accuracy and performance impact. ESET's malware detection is nearly as good as the best antivirus programs offered by other companies. The company's products are appreciated for being light on resources, easy to use, and having a minimal impact on the functionality of the devices they're installed on..

FAQ

How do I contact customer support at ESET.com?

To get in touch with ESET's customer support, there are several options available. One can start a live chat or send an email to ESET Technical Support. For questions about ESET products or assistance with credit card payments, one can call +1 (844) 824-3738 in San Diego, CA USA; press 1. This service is available Monday-Friday, 6:00am - 5:00pm Pacific Time. For business technical support only, call +1 (844) 824-3738, Option 2. The same hours of operation apply. ESET's regional offices can also be contacted directly. For example, the North America office can be reached at +1 (866) 343-ESET (3738) or +1 (619) 876-5400. Their address is 610 West Ash Street, Suite 1900, San Diego, CA 92101, U.S.A. For public relations and media inquiries, contact ESET's Public Relations Department at pr@eset.com..

FAQ

Is there a free trial for ESET products?

Yes, ESET offers a free 30-day trial for their security solutions. This includes the ESSENTIAL package with features such as anti-phishing and Wi-Fi protection, and the PREMIUM package which elevates your protection with Password Manager, encryption for sensitive files, and cutting-edge threat detection. No credit card is required for the trial. There's also a free trial available for business customers, offering remote management and more business solutions. After the trial period, you can choose your subscription plan.

FAQ

How do I contact an ESET reseller?

To contact an ESET reseller, one can visit the ESET Partner Program page. There, a form is available to join the ESET Reseller Program. Alternatively, the ESET Worldwide Partners page can be visited to select a regional website using the drop-down menus. For specific regions, contact details are available. For instance, in the UK, the main office phone number is +44 (0)1202 405 405 and the sales department can be reached at sales@eset.co.uk..

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